Terms of Service

Last updated: August 18, 2026 · Version 2026-08-18

Using Famenza

By creating an account you agree to these terms. Famenza is a tool to help your family organize its schedule; you're responsible for the content you add and for reviewing any suggestions before you approve them.

Your account

Keep your login secure and let us know if you suspect unauthorized access. You're responsible for activity under your account. You must be old enough to form a binding contract in your jurisdiction to create a family account.

Acceptable use

Don't use Famenza to break the law, infringe others' rights, or disrupt the service. Don't forward others' email or upload others' personal information without a lawful basis to do so.

AI suggestions

Famenza's assistant can make mistakes. Suggestions are proposals you review and approve — always double-check important dates, times, and details. Famenza is not a substitute for professional, medical, legal, or financial advice.

Service availability & changes

We work to keep Famenza reliable but provide it "as is," without warranties, and may update or discontinue features. We'll give reasonable notice of material changes when we can.

Subscriptions & billing

Famenza is free to start. A paid subscription covers your whole household — one price for everyone on your family roster, never a charge per person. Current prices are listed on our pricing page.

If you start a free trial, we won’t charge you until it ends — cancel before then and you are not charged at all. After that, subscriptions renew automatically at the end of each billing period (monthly or annual) at the then-current price, until you cancel. We’ll give you notice before any price change takes effect.

Card payments are processed by Stripe; Famenza never sees or stores your card details. If you subscribe inside the iPhone or Android app instead, Apple or Google handles the billing — their terms apply, and you manage or cancel that subscription in your App Store or Google Play account rather than here.

Cancelling & refunds

You can cancel a subscription at any time from Settings → Subscription. Cancelling stops future charges and you keep access until the end of the period you’ve already paid for.

Because Famenza is free to start, offers a free trial, and can be cancelled before any renewal, we don’t generally refund partial periods or unused time. If something went wrong — a duplicate charge, or a charge after you cancelled — email support@famenza.com within 30 days of the charge and we’ll put it right. Purchases made through Apple or Google are refunded through their process, not ours. None of this affects refund or cancellation rights you have under the consumer law where you live.

Deleting your account

Separately from billing, you can stop using Famenza and delete your account at any time from Settings → Delete my account. Deletion removes your family-scoped data as described in our Privacy Policy. Deleting your account does not by itself cancel a subscription billed by Apple or Google — cancel that in your store account.

Contact

Questions about these terms? Email support@famenza.com.